For our warranty and return policy on zappers, please visit they only site where our zappers are sold, petzapper.com

The information on this site was last valid in Feb. 2006.

It is our desire for you to have a functional and useful product. If after receiving your ParaZapper™ parasite zapper you are not fully satisfied with the product, you may return it in new undamaged condition for a full refund of the unit cost within 10 days after receipt ( excluding S "&" H and used wrist straps ).

Used wrist straps can not be resold so there is a $9.00 US.
Restocking charge on units returned with used wrist straps.
Shipping, handling, and insurance cost are not refunded.

Additional charges may be:
Clean and polish copper paddles $2.50
Clean and polish copper foor pads $4.00

10 days is not enough for full results, but is sufficient to notice a change. According to one test study on zappers, 97% of users achieved noticable improvement within 45 days.

Assembled units are warranted against defects in materials and workmanship for a period of 3 years from date of purchase. Not covered by this warranty, are damages resulting from misuse, abuse, neglect, accidents, or acts of god and nature.

At our option, we will either repair or replace a defective unit or part which is covered by warranty. It is the customers obligation to provide shipment to our service center for repairs. We will provide return shipment by standard ground delivery. The customer may request 2-day or next day delivery at his/her own expense.